[모집개요]
회사 : 외국계제약회사
포지션 : Technical Support Engineer
회사위치 : 서울 강남
[모집부문]
직위 : .
담당업무 : - Provide Technical Support to company’s Informatics customers by customer support tickets, replying to emails primarily and answering telephone calls in line with departmental measures
- Document and record all activity and communication with customers over telephone and email according to departmental standards of quality.
- Record all activity in the company’s logging system and update cases in order that progress can be tracked with each customer’s ticket
- Perform trouble shooting and implement solution to Technical issues
경력요건 : - Bachelor of Science in Computer Science or similar engineering discipline including Software Engineering or Electrical Engineering is required
- At least 2 years of experience covering the entire software lifecycle in a team environment
- Good Command of English, both verbal and written
- Computer Skills: Knowledgeable in technology including SQL, .Net and C#. Expertise in database applications, particularly with Oracle and/or MS SQL Server a plus
연령 : .
학력 : 정규대졸 이상
어학 : 영어
컴퓨터 : .
연봉 : .
특이사항 : .
[담당자/문의처]
담당자 : 조성은차장
전화 : 02-2050-0298
제출서류 : 국영문이력서
전자우편 : secho@mstone.co.kr